ligautama Platform Privacy Notice

This page describes what we collect when you use ligautama and how we keep that data protected. We take your privacy seriously and are transparent about our practices. When you register, deposit, or play on our platform, you share personal information with us—we explain exactly what we collect, why we collect it, and how we use it.

We operate across Indonesia, serving players from Jakarta to Surabaya, Bandung to Medan, and Semarang to regional centres. Our data practices are consistent across all regions. We work with payment processors like DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet to process your transactions securely. We also comply with local data protection laws and international security standards.

Your rights are important to us. You can request access to your data, ask us to correct inaccuracies, or request deletion subject to legal retention requirements. This privacy notice explains how to exercise those rights and how to contact us with questions.

Details

What We Collect and Why

We collect information in three categories: identity data, transaction data, and behavioural data. Identity data includes your name, email address, phone number, date of birth, and government-issued ID. We collect this during registration and verification to confirm your identity and comply with local regulations. We need this information before you can deposit or withdraw.

Transaction data includes your deposit and withdrawal history, payment method details, and account balance. We collect this to process your transactions, maintain your account ledger, and detect fraud. Behavioural data includes your game activity, wagers, session duration, and device information. We collect this to personalise your experience, calculate loyalty rewards, and improve our platform.

How We Use Your Data

We use your data to operate ligautama and deliver our services. This includes processing your deposits and withdrawals through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet; calculating your weekly cashback and tier progression; and sending you account notifications and promotional offers. We also use your data to detect fraud, prevent abuse, and comply with legal obligations.

We analyse your behavioural data to improve our platform—understanding which games are popular, which payment methods work best, and how to make your experience smoother. We never sell your data to third parties. We share data only with our payment processors, fraud-detection partners, and legal authorities when required by law.

Third-Party Processors and Data Transfers

Our payment processors—mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment—receive your payment information to process transactions. These processors have their own privacy policies and security standards. We've vetted each processor to ensure they meet our security requirements.

Our servers may sit outside your jurisdiction. When we transfer your data internationally, we use encryption and contractual safeguards to protect it. You acknowledge that data transferred outside Indonesia may be subject to different legal protections, though we maintain the same security standards regardless of location.

Cookies and Tracking Technologies

We use cookies to remember your login session, store your preferences, and track your activity on ligautama. Cookies are small files stored on your device that help us recognise you when you return. You can disable cookies in your browser settings, but this may affect your ability to use ligautama fully.

We also use analytics tools to understand how players use our platform—which pages are visited most, how long sessions last, and where players encounter issues. This data helps us improve ligautama's performance and user experience. Analytics data is aggregated and anonymised; we don't use it to identify individual players.

Policy

Your Rights on ligautama

You have the right to access your data. Contact our support team and we'll provide a copy of all personal information we hold about you. You have the right to correct inaccurate data—if your name, email, or payment method is wrong, you can update it in your account settings or ask us to correct it.

You have the right to request deletion of your data, subject to legal retention requirements. If you close your account, we'll delete your personal data after a retention period required by law. You also have the right to object to certain uses of your data, such as marketing emails. You can opt out of promotional communications at any time through your account settings or by contacting support.

Data Security and Retention

We protect your data using industry-standard encryption, secure servers, and access controls. Only authorised ligautama staff can access your personal information. We conduct regular security audits and update our systems to protect against emerging threats. However, no security system is perfect—we can't guarantee absolute protection against all attacks.

We retain your data for as long as your account is active and for a period after closure as required by law. Transaction data is retained for regulatory compliance and dispute resolution. Identity data is retained for verification and fraud prevention. Once the retention period expires, we delete your data securely.

Contact and Complaints

If you have questions about our privacy practices or want to exercise your rights, contact our support team. We'll respond to data-access requests within a reasonable timeframe. If you believe we've violated your privacy rights, you can file a complaint with us or with your local data protection authority.

We may update this privacy notice at any time. Material changes will be communicated via email or in-app notification. Your continued use of ligautama after changes constitutes acceptance of the updated notice. For the most current version, check this page regularly. Our commitment to protecting your data remains constant across all updates.